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ONCOLOGY PROGRAMME

Polmed offers a comprehensive Oncology Management Programme to provide support to our members who have been diagnosed with cancer. The primary function of the Programme is to pre-authorise oncology treatment and to interact with oncologists regarding treatment plans for cancer patients.

The programme includes:

Review of the proposed cancer treatment
Contacting oncologists to request additional information
Informing you and your oncologist which of the proposed treatment(s) will be paid for by the Scheme
Providing reasons if the Scheme will not pay for any of the requested treatment
Providing information on oncology benefits
Counselling
Hospital authorisation for cancer-related admissions

Members who have been diagnosed with cancer are encouraged to register on the programme. Once registered, an Oncology case manager will help the member understand the processes to be followed, explain the benefits available, and provide other support and information.

Note:

  • Pre-authorisation is required for all oncology treatment and procedures.
  • The Scheme’s designated service provider (DSP) for oncology is the Independent Clinical Oncology Network (ICON).
    Should your condition be managed by a non-ICON doctor, a co-payment will apply.

Please click on the links below to view relevant information about the Programme:

Overview of the Oncology Management process
Step-by-step guide to managing your cancer journey

Contact details

Polmed Oncology Management Programme

0860 765 633
0860 000 340
polmedonco@medscheme.co.za

Oncology Programme

Tel: 0860 765 633 or 0860 POLMED
Email: polmed@medscheme.co.za
Fax: 0860 104 114

Polmed Client Service Centre:

Nedbank Plaza, C/o Stanza Bopape and
Steve Biko Streets, Arcadia, 0083

Postal Address:

Polmed, Private Bag X16,
Arcadia, 0007

Emergency Services:

ER24 0800 727 772 or
084 124

Council for Medical Schemes:

www.medicalschemes.com
Polmed Fraud Hotline:
0800 112 811
SMS: 33490

information@whistleblowing.co.za
fraud@medscheme.co.za

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