Contact Us

0860 POLMED or 0860 765 633
For More Info contact our Client Service Centre or send us an e-mail. Send us a message

Mental Health Programme

/
Mental Health Programme

POLMED’s Mental Health Programme offers support to members diagnosed with mental health conditions such as depression, bipolar mood disorder, post-traumatic stress disorder, schizophrenia, and alcohol and substance abuse. The Programme aims to collaborate with you, your doctor and, where appropriate, other healthcare providers to assist in improving your mental health and wellbeing.

Enrolment onto the Programme
POLMED will automatically identify members eligible for enrolment on the Mental Health Programme through claims for admissions, chronic medication, etc.

You or your healthcare provider may also request enrolment onto the Programme by calling 0860 765 633 or sending an email to polpsych@medscheme.co.za

Note: Enrolment is subject to clinical criteria assessed during a telephonic conversation with the Care Manager.

Members registered on the Programme will receive a Mental Health Care Plan listing the care/services they have access to in order to manage their condition, as well as advice and support from a Care Manager.

For an overview of the Mental Health Programme and the enrolment process, please click here.

Contact details
POLMED Mental Health Programme
Tel: 0860 765 633 (follow the voice prompts) between 07:30 and 17:00 from Monday to Friday
Email: polpsych@medscheme.co.za