The rate of reimbursement will be between 80% and 100% of the POLMED rate.
The cut-off date for the submission of applications is the end of April of the following year.
The following does not qualify for ex gratia:
- Stale claims (older than 120 days)
- Co-payments of any sort
- Scheme exclusions
Application for Ex Gratia benefits process
Fax: 0860 104 114
Post: POLMED Ex Gratia, Private Bag X16, Arcadia 0007
The ex gratia authorisation letter must be attached to a claim when submitted to POLMED for payment. Claims of this nature can be submitted via email to firstname.lastname@example.org